| Provide a high quality service that exceeds the client’s expectations with the goal of being highly valued and in demand; | |
| Have open communication and consultation with all concerned; | |
| Have innovation and leadership; | |
| Be responsive and accountable; | |
| Be ethical and honest; | |
| Be cost effective and | |
| Work in partnership with our clients and personnel. | |
| The Nitestar Security Group are committed to providing the appropriate level of resourcing to ensure that the our clients continue to be managed effectively, that information and the associated processes critical for the project’s success are readily available, all personnel are aware of their specific roles and responsibilities and that they are in line with the required associated competencies. The Nitestar Security Group will ensure compliance with all statutory requirements and performance standards set out in our contracts. The hallmark of these professional and quality security services can be identified through the adherence to the specifications, initiatives and innovations developed by the Nitestar Security Group. |
| COMPANY PHILOSOPHY | ||||||||||||||
| Many of our competitors define their business by the product or service they offer. Conversely, the Nitestar Security Group is not defined in terms of the service we offer, but in terms of what client need our service fulfills. As a local solely owned business, Nitestar Security Group’s strong presence in the South East Queensland and Northern NSW security market ensures that we are uniquely placed to deliver on your security requirements. We focus on the contractual, operational, legal compliances but also other finer details that can be overlooked by the larger national organisations. Larger organisations often submit hundreds of quotes per year and some clients can be overlooked as they become one of the numbers therefore solely relying on the goodwill and work ethics on those “on the ground” providing the services. These finer details managed by the Nitestar Security Group can make a huge difference to security personnel and their performance.
These details include but not limited to: |
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| On the other hand, many other small security companies do not have the back up support or financial backing that the Nitestar Security Group have. This is evidenced by many of the smaller companies being absorbed by other larger companies, many of them having operational / procedural issues affecting them through many forms of industrial relations disputes / Unions concerns or they become financially unviable to continue services. The Nitestar Security Group are a solely owned business with a turnover almost $10million annually with very limited financial debt. |
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| Brisbane Office | Gold Coast Office | |
| Unit 15, 71 Jijaws St Sumner Park, Q, 4074 | Unit 6, 28 Greg Chappell Dr, West Burleigh, Q, 4220 | |
| PO Box 331 Burleigh Heads, Q, 4220 | PO Box 331 Burleigh Heads, Q, 4220 | |
| Office phone – 07 3376 2879 | Office phone – 07 5593 5536 | |
| Fax – 07 3376 2716 | Fax – 07 5593 5606 | |
| Email – info@nitestar.com.au | Email – info@nitestar.com.au | |
| Opportunities – sales@nitestar.com.au | Opportunities – sales@nitestar.com.au | |
| Careers – jobs@nitestar.com.au | Careers – jobs@nitestar.com.au | |
| Business Development Manager – 0458 662 207 | General Manager G/C – 0434 447 900 | |
| Operations Manager – 0419 648 222 | Business Development Manager – 0458 662 207 | |